Chica Brava is currently hiring for the position of Camp Operations Manager (“COM”). Training start date for the position is firm and begins July 1st, 2018. A minimum 18 month contract is required. Females only!

Job Description:

The COM is in charge of the day-to-day operations and management of Chica Brava surf retreats in San Juan del Sur, Nicaragua. The principal duties of this position include but are not limited to:

  • Planning and organization of weekly retreat schedule and logistics
  • Management of day-to-day retreat operations 
  • Management of guest arrival, orientation, and departure 
  • Management of guest experience throughout the week to ensure customer satisfaction (Quality Control)
  • Management of the surf retreat team throughout the week to ensure proper execution of responsibilities
  • Management of human resources, including hiring, training, payroll, quality control of team member experience, and ongoing team development and appreciation programs.
  • Management of weekly/monthly camp expense accounting for Cash Account (petty cash)

Qualifications/Requirements:

  • Firm start date of July 1st, 2018  upon signing of minimum 18-month contract
  • Prior Management experience or similar (ex. event planning)
  • Strong background and work experience in customer service
  • You must own your own personal computer (PC or MAC) 
  • Excellent computer skills and proficiency in Excel, Word, Gmail and Google Drive
  • Excellent verbal and written communication skills 
  • Excellent interpersonal skills and collaborative management style
  • Demonstrated commitment to high professional ethical standards 
  • High comfort level working in a diverse environment
  • Ability to delegate responsibilities effectively





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